Shipping policy
Thank you for shopping at Sword Age Forge.
Processing Time
All orders are carefully processed within 2–5 business days after payment is confirmed. Orders are not shipped on weekends or public holidays.
Orders with custom engraving or personalized modifications may require additional processing time before shipment.
Shipping Time
Estimated Delivery Times
- United States: 7–12 business days
- Canada: 8–15 business days
- Europe: 8–15 business days
- Australia: 8–15 business days
Delivery times may vary depending on customs clearance, destination country, weather conditions, remote locations, or local carrier operations.
Shipping Cost
We offer Free Worldwide Shipping on all eligible orders.
There are no hidden shipping fees. The price displayed at checkout is the final amount you'll pay for shipping.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number within 24–48 hours.
You can use the tracking information to monitor your shipment at any time.
Customs & Duties
We offer Duties Included shipping on eligible orders.
All applicable import duties and taxes are included in the purchase price, so you won't be charged additional customs fees upon delivery.
Shipping Restrictions
Some products may be restricted in certain countries or regions due to local import regulations.
Please ensure that the items you purchase comply with your local laws before placing an order.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us within 7 days of delivery.
Our customer support team will work with you to resolve the issue as quickly as possible.
Contact Us
Email: support@swordageforge.com